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about us

About us

Our company "Mind & Muscle Security" (MMS) is a comprehensive security service provider for all types of establishments with a vision to ever improve top level quality in Security field.

EXECUTION PLAN

A systematic and step by step professional work plan of our security services has been listed below in brief.

SELECTION OF GUARDS

Personnel with defence, police or security background with physical and mental fitness are given preference and recruited.

After recruiting, following training courses are imparted to Security Guards.


TRAINING


Basic Security
Conflict Management
Fire fighting
Emergency Situation Handling
First aid
Electronic security equipment operations
Clients / visitors dealing

Only after the above training, they are employed in work sites. When assigning guards to sites, particular site related briefing is also given to them.

ACCOMMODATION

Security guards are provided with Air Conditioned accommodation along with basic facilities like bed, cooking facilities , electricity & recreation.

TRANSPORTATION

Efficient transportation is provided to prevent delays that the guards can reach their duty locations in time and back to their accommodation without much delay.

REPLACEMENT

If any guard is unable to attend his duty due to sickness or any other reason, suitable replacement will be provided immediately. Also relievers are provided whenever guards get weekly off.

SUPERVISION

Regular as well as snap checking are carried out to ensure quality and high standard of services.

REPORTING

As correct reporting and right response will improve the efficiency of the operations, periodical reporting of the security service is done by the supervisors to the management.

RESPONSE TO CUSTOMER COMPLAINTS / SUGGESTIONS

As our real standard is judged by the feedback of client, immediate and prompt attention is paid to it suitable remedial action is carried out as customer satisfaction is our top priority.